Thank you for submitting your service performance metrics.
Your score has been sent directly to your email address.
With your benchmark performance score you will also receive Benchmark My Service. In this handy guide, we’ll explain how your score was calculated and how you compare to the rest of the IT industry. We’ll also share with you best practices for helping to improve your IT service desk. All compliments of Samanage.
Samanage delivers cloud-based enterprise service desk and asset management solutions that instantly offer excellent visibility into every incident and every asset, wherever they are in the world. With rich data into service performance, intelligent insights into service quality and costs, and ways to continuously improve service delivery, Samanage empowers IT to significantly impact the entire organization.